Investigation of the Email Notice Issue in Aleph

Gordon F. Xu, Yi Chen

Abstract


Based on experimental results and existing resources, the paper explored and identified the major contributing factors to the email notice issue, including local administrator status, Aleph client, mail server, Aleph system files, and security settings. The paper elaborated the troubleshooting process, and how to find the solution to the issue. The authors suggested recommendations based the lessons learned from the project experience. The project experience presented in this paper should be instructive for libraries solving the similar problems.


Keywords


Email Notification Issue, Aleph, Integrated Library System, Ex Libris, Academic Libraries, Library Automation

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References


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DOI: https://doi.org/10.23974/ijol.0.vol0.0.27

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Copyright (c) 2017 Gordon F. Xu, Yi Chen

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