Ubiquitous Learning for Distance Education Students: The Experience of Conducting Real-Time Online Library Instruction Programs through Mobile Technology

Leo F.H. Ma, Ling Ling Yu


Library services for Hong Kong-based students enrolled in distance learning programs on information studies, offered by the Charles Sturt University (CSU), Australia in collaboration with the School of Professional and Continuing Education of the University of Hong Kong (HKUSPACE), were supported by the University of Hong Kong Libraries utilizing a face-to-face format for many years. With the advancement of internet technology, new e-learning software, mobile technology and ever-growing online resources, CSU and HKUSPACE course administrators considered that online library instruction programs could be supported and delivered by the librarians of CSU at Australia remotely to Hong Kong students. Several real-time, online instruction programs were initiated since late 2013. The successful launching of the programs provides evidence to support the provision of online library instruction through not only personal computers, but also mobile devices. Based on a qualitative analysis, it was concluded that delivering library instruction programs by internet and mobile technology to distance learning students in higher education is achievable. More library services can be planned by making use of this successful experience.


Ubiquitous Learning; Distance Education; University of Hong Kong; Charles Sturt University

Full Text:



Bomsdorf, B. (2005). Adaptation of learning spaces: Supporting ubiquitous learning in higher distance education. Paper presented at the Mobile computing and ambient intelligence: The challenge of multimedia.

Bristow, D., Titus, D., Harris, G., & Gulati, R. (2017). The marketing concept and BYOB in the university classroom: Are we practicing what we teach? Atlantic Marketing Journal, 6(1), 93-110.

Charles Sturt University. (2019a). Adobe Connect (Online Meeting). Retrieved from http://www.csu.edu.au/division/dit/staff/training/self-help/sc/adobe-connect-online-meeting.

Charles Sturt University. (2019b). Online and distance education. Retrieved from http://futurestudents.csu.edu.au/international/csu-in-your-country/csu-canada/online.

Firat, M. (2017). E-learning tools and ICT usage of open and distance education students. Journal of Technology and Information Education, 9(1), 99-108. doi:10.5507/jtie.2016.028

Hwang, G.-J., Tsai, C.-C., & Yang, S. J. H. (2008). Criteria, strategies and research issues of context-aware ubiquitous learning. Journal of Educational Technology & Society, 11(2), 81-91.

Jones, V., & Jo, J. H. (2004). Ubiquitous learning environment: An adaptive teaching system using ubiquitous technology. Beyond the comfort zone: Proceedings of the 21st ASCILITE Conference, 468-474.

Jung, H.-J. (2014). Ubiquitous learning: Determinants impacting learners’ satisfaction and performance with smartphones. Language Learning & Technology, 18(3), 97-119.

Kinshuk, S. G. (2008). Adaptivity and personalization in ubiquitous learning systems. In A. Holzinger (Ed.), HCI and usability for education and work (pp. 331-338). Berlin: Springer

Liu, G. Z., & Hwang, G. J. (2010). A key step to understanding paradigm shifts in e‐learning: Towards context‐aware ubiquitous learning. British Journal of Educational Technology, 41(2), E1-E9. doi:10.1111/j.1467-8535.2009.00976.x

Norris, C. A., & Solow, E. (2011). Learning and schooling in the age of mobilism. Educational Technology, 11/12, 3-10.

Osang, F. B., Ngole, J., & Tsuma, C. (2013). Prospects and challenges of mobile learning implementation in Nigeria: Case study National Open University of Nigeria. Paper presented at the International Conference on ICT for Africa 2013, Harare, Zimbabwe.

Sakamura, K., & Koshizuka, N. (2005). Ubiquitous computing technologies for ubiquitous learning. Paper presented at the IEEE International Workshop on Wireless and Mobile Technologies in Education (WMTE'05), Tokushima, Japan.

Sharples, M. (Ed.) (2018). Big issues in mobile learning: Report of a workshop by the kaleidoscope network of excellence mobile learning initiative. Nottingham: University of Nottingham.

University, C. S. (2019). Adobe Connect (Online Meeting). Retrieved from http://www.csu.edu.au/division/dit/staff/training/self-help/sc/adobe-connect-online-meeting.

Virtanen, M., Kääriäinen, M., Liikanen, E., & Haavisto, E. (2017). The comparison of students’ satisfaction between ubiquitous and web-based learning environments. Education and Information Technologies, 22, 2565-2581. doi:10.1007/s10639-016-9561-2

Yang, S. J. H., Okamoto, T., & Tseng, S.S. (2008). Context-aware and ubiquitous learning. Journal of Educational Technology & Society, 11(2), 1-2.

Yousuf, M. I. (2007). Effectiveness of mobile learning in distance education. The Turkish Online Journal of Distance Education, 8(4), 114-124.

DOI: https://doi.org/10.23974/ijol.2019.vol4.1.107


  • There are currently no refbacks.

Copyright (c) 2019 Leo F.H. Ma, Ling Ling Yu

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.